Ensuring your air conditioning system and/or heat pump are working properly can save you lots of energy. In North Carolina most homes use a heat pump style system which heats in the winter and cools in the summer from the same system. While these are efficient, they often use back-up electrical heat strips which turn on when the temperature outside drops really low and the heat pump cannot heat effectively. Unfortunately, if your system is not working properly it is difficult to tell because the heat strips pick up the slack and this increases the amount of energy needed to heat your home. Regular maintenance should be done twice a year to ensure everything is working properly. Problems? What to do if something is not working properly? First and foremost, if you are not comfortable or do not have the training please do not attempt to fix problems with your electrical system, this can cause you to get hurt and/or damage your home. We will be glad to come out and repair any problem no matter how big or small.